Policy Brief & Purpose

This Privacy Policy outlines our organisation’s commitment to protecting the personal information of our website visitors, clients, course participants, and all individuals with whom we interact. We recognise the importance of safeguarding personal data and are committed to transparency, accountability, and compliance with data protection legislation, including the General Data Protection Regulation (GDPR).

Our approach ensures that all personal information is collected, processed, stored, and disposed of responsibly and ethically. We aim to maintain the trust and confidence of our clients and stakeholders by embedding strong data protection practices into our daily operations.

By integrating privacy into our business practices, we strive to deliver professional services while upholding the highest standards of personal information security.

Scope

This policy applies to all personal data collected by Dynamic Consultancy Solutions Limited through our website, training courses, communications, and associated services. It is relevant to clients, website users, course attendees, employees, contractors, suppliers, and other stakeholders.

Key areas covered within the scope of this policy include:

Type of Personal Information We Collect:
We may collect and process the following types of personal data:

·       Name

·       Postal Address

·       Email Address

·       Phone Number

·       Date of Birth

·       Sex

·       Driving licence number

·       Working time

·       Information stored on an EU digital tachograph card or Data from a EU digital tachograph head unit.

·       Job Title and Employer

·       Payment Information

·       Course Enrolment and Attendance Details

·       Website Usage Data (e.g., IP address, browser type, pages visited)

How We Get and Why We Collect Personal Information:
Most personal information is provided directly by you via:

·       Course registrations

·       Website contact forms

·       Telephone or email correspondence

·       Online course platforms

·       Feedback forms or surveys

We collect this information for:

·       Course enrolment and certification

·       Responding to enquiries

·       Delivering services

·       Internal record-keeping

·       Improving our website and services

·       Marketing communications (where consent is given)

We may share this information with:

·       Accreditation bodies (for certification)

·       Payment service providers

·       IT and website support service providers.

·       DVSA, DVLA and other enforcement authorities.

Lawful Bases for Processing:

·       Your consent

·       Performance of a contract

·       Compliance with a legal obligation

·       Our legitimate interests

·       Monitoring of Drivers hours and working time.

How We Store Your Personal Information

Your information is securely stored on our encrypted IT systems and trusted cloud-based platforms compliant with UK GDPR requirements.

We retain:

·       Course enrolment data for up to 7 years (for certification and regulatory purposes).

·       Marketing and website enquiry data for up to 3 years or until you withdraw consent.

Personal information will be securely deleted or anonymised when no longer required.

Your Data Protection Rights

Under data protection law, you have rights including:

·       Right of Access – To request copies of your personal data.

·       Right to Rectification – To correct inaccurate or incomplete data.

·       Right to Erasure – To request deletion of your data under certain circumstances.

·       Right to Restrict Processing – To limit how we use your data.

·       Right to Object – To object to processing based on legitimate interests.

• Right to Data Portability – To move your data to another service provider.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond.

Please contact us at:
Email: info@dynamicconsultancysolutions.com
Phone: 01733 307066
Address: 9 Tower Close, Whittlesey, Peterborough, PE7 1QF

How to Complain

If you have any concerns about our use of your personal information, please contact us at:
Email: info@dynamicconsultancysolutions.com
Phone: 01733 307066

You can also complain to the Information Commissioner’s Office (ICO) at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk